Testimonials

After 22 years of trading we decided it was time to implement ISO 9001 & 14001 within our business. A task that we had been putting off for so long due to the ‘changes to the way we worked’ that it would necessitate… Or so we thought.

EmmersonWills built a combined 9001 & 14001 ISO system for us that matched how we operate, requiring very few changes or ‘extra work’. It really did make the whole ISO journey simple and within 6 months of starting the process, we had passed our external audits.

The team at EW are a pleasure to work with and know the ISO standards inside out. If you’re considering going for your ISO accreditation, I would certainly recommend reaching out to them.

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EmmersonWills did exactly what they said they would do – make the whole process of certification as simple as possible.

They were a pleasure to work with, from our initial engagement to system design and installation, all the way through to certification. Their knowledge of the standards and support with the process was exceptional.

The internal audit was extremely thorough and helped set us up for the external audits, where they provided excellent, friendly and reassuring support throughout.

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From first contact with Matt to the training and install and final audit with Amanda, the process couldn’t have been smoother.

Emmerson Wills truly are there to work alongside you, to genuinely understand your business and how and where ISO can help by implementing a fantastic unique system.

Their knowledge around ISO is unmatched and their patience with all my questions, from Matt and Amanda has been amazing. I look forward to continuing to work with you 🙂

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Matt and Amanda have been wonderful to work with. Both are well-informed and down-to-earth, but they also know when to get tough and be direct about guidelines and areas of improvement. I’m new to ISO this year and they’ve taught me so much to help our company. Thank you!

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Matt and his team really helped instill confidence and guided us through the process to make it a pleasant experience and not at all the daunting prospect we expected for ISO9001 & 14001 accreditation. I would highly recommend them.

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Once again a big thank you to the Emmerson Wills team who make the potentially stressful process of an annual audit completely stress free . We’ve passed our ISO9001 audit with flying colours. The pre-prep and support on the day are invaluable. The software system they provide is amazingly simple and straight forward for everyone to use during the year, keeping everything in one place and up to date.

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Discovering EmmersonWills has transformed my company audits for the better. The best Google search I did in 2023! I didn’t realise such a service existed until I discovered EW.

Matt is incredibly knowledgeable and made the process so simple and pain-free. The set up has given me back time and taken the stress away.

EW have supported in audits across two sites and we’ve sailed through them. I cannot recommend this service enough to SMEs like mine who aren’t quite big enough for a full time quality person but haven’t really got the capacity to take this on internally.

I look forward to working with Matt and his team in the future.

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Matt and his team make everything appear simple and straightforward with what was ( for us, a small company ) quite daunting. My biggest fear is being taken away from the coalface and things which I consequently sub-contract / delegate taking more time and generating more stress than if I’d done it myself. Achieving ISO 14001 was vital for us. The process initially looked like being at the foot of Everest. Matt took all the pressure and made me very comfortable he had the knowledge, experience and most importantly the customer-facing understanding, to make it happen without fuss, and successfully. He’s at the end of a phone, email or other comms 24/7 and nothing is an issue or difficult. He’s let me get on with my day job, without any worry.

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EW provides a great ISO system that’s easy to understand & implement. They conducted our internal audit and hand held us though our ISO audits. Key for us was having an ISO system that integrated easily into our day-to-day processes. We are a very busy growing business who looked at recruiting an internal ISO compliance role but instead opted for EW’s consultancy. One of the best decisions we have made in 2023. Thank you Matt.

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Matt is extremely helpful and easy to talk to when he attends our offices. He assists us in a way that is non judgemental and provides advice and feedback that allows me to continuously manage and improve our services.

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EmmersonWills have recently help us achieve our ISO9001 accreditation during which their support and framework were invaluable.

Matt and his team helped guide us through the implementation flawlessly and were keen to ensure that we received real value to the business during the process.

We would happily recommend EmmersonWills to other businesses looking to achieve there accreditation’s.

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EmmersonWills took all the stress out of ISO 9001 with their flawless system and 24/7 support. I cant recommend them enough.

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Wandering lost through ISO certifications?

Maybe your external consultant isn’t quite sharing the vision of where you want to be?

Either first steps into ISO certification or mentoring and guiding I cannot recommend Matt at Emmerson Wills enough. Thorough, professional and helpful. No question is dumb and you always feel like he has the Company’s best interests at heart.

Personally I found Matt to be incredibly easy to get along with and help make sense of some complicated issues. With his help we were incredibly successful with our recertification and I would recommend him every day!

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Following on from the departure of our previous quality manager and the associated issues this caused our business was in need to urgent support with our ISO requirements.

After meeting Matt from Emmerson Wills at a local trade show they quickly become an essential and highly valued member of our outsourced team and worked tirelessly with our quality, production and general manager over the last year to gain us our official renewal for the next three years.

My business can and will always recommend Emmerson Wills for any ISO requirements moving forward as we look forward to working with them for many years to come.

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Having endured years of trying to make an overcomplicated and unwieldy quality system work and panicking everytime we had a ISO9001 audit we enlisted the help of Emmerson Wills who did an outstanding job of creating a very streamlined and efficient quality system for us that we all understand, are able to use and maintain with ease and more importantly it now contributes positively to the business. All this was done in 2 months from Emmerson Wills first visit for system installation and coaching through to their internal audit and then the external audit.

For once the external audit was not the nerve racking experience it usually is but a very constructive day. Demi from Emmerson Wills efficiently managed the audit for us on the day, taking the pressure off our staff and bringing a very stable and calming influence to the whole process.

I wish we had brought Emmerson Wills on board earlier to administer our ISO9001 requirements and look forward to their ongoing support. We now feel more confident about achieving other ISO certifications.

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Emmerson Wills were recommended to us by another agency. Matt was a pleasure to work with and his assistance with a particularly detailed PQQ was invaluable.

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Emmerson Wills helped our company achieve our ISO 9001, 14001 and the process was made surprisingly easy.

They helped with the planning, design and installation working with our already busy staff, they made the process very simple and guided us from start to finish.

We are now looking forward to the ongoing support they provide to help us keep these standards up to date.

Matt and his team are a joy to work with and I would highly recommend their service.

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The company and their consultants gave great support and service prior, during and after my ISO9001surveilance visit.

We will look forward to keep using #EmmersonWills service in the future.

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Matt is very knowledgeable with a wealth of experience in developing, implementing and auditing Quality Management Systems. The system he has developed is clear, concise and very easy to use and maintain. I would recommend Matt to any company/ organisation looking for a consultant to develop their QMS and guiding them through the certification process.

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Matt and his team provide a first class service which we can truly rate as a 5 star.

Matt took us from complete novices, to gaining ISO status, in a structured, professional, but ‘user friendly’ way. He explained each and every part of the process, providing an absolutely invaluable service which aligned with our company structure and ethos.

We simply would not have passed the process without Matt’s expert guidance.

If you are thinking about implementing management systems’ then look no further than EmmersonWills!!

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A really professional approach and a thorough knowledge of the ISO systems. I would highly recommend this company to anyone looking to outsource their ISO audit requirements. Many thanks for your guidance and support and we look forward to working with you and the team as we develop the systems and procedures further.

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Our existing system was wordy and overcomplicated. Matt designed and implemented a new system for us which is very user friendly. He was on site for the management review and the internal and ISO audits.

We would highly recommend using Emmerson Wills. Why create a new system to meet the standard when a SME can implement one for you? Thank you Matt. We also had no findings at ISO audit.

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Matt provided a high level of support from start to finish & took away the stress of implementing our ISO 9001 system, the system itself is user friendly & straightforward to use. Matt kept us informed throughout the whole process & was always available to answer any questions.

Thank you so much for your help!

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From start to finish the process with working with EmmersonWills was outstanding. We were kept informed throughout with Matthew being on the end of the phone for anything I had to ask. The system they implement is easy to navigate and maintain.

We sailed through the audit with no issues and EmmersonWills were on site through it all which put our minds at ease.

Couldn’t recommend their service enough!

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We contacted EmmersonWills as our business aspirations included the implementation of a slick ISO9001:2015 quality management system. Other companies we reached out to, provided us with quotes for essentially stamping our paperwork and not much else. Matt impressed from the beginning, taking a complete and comprehensive approach to the design and implementation of the system. We have flown through our audits and are now up and running with a system that not only works well, but is intrinsic to the day to day operations of the business. I could not recommend EmmersonWills highly enough. Thank you to Matt and his team for the attention to detail and complete support. I look forward to a long and productive relationship between our companies.

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Our historic ISO9001:2015 system has proven to be very robust over the years. It did however demand an extreme amount of maintenance and up keep to remain effective. After consulting with EmmersonWills we have now implemented Matt’s genius system which has provided exceptional results. We have reduced man hours to maintain the system, improved quality and communication on the shop floor which in turn has increased our throughput. The audit was a breeze with no findings or minors what so ever. Matt’s commitment is second to none and he provides a friendly and pragmatic approach that will help steer your company in right direction. Highly recommended!

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We are extremely happy with the service provided by Matt. We needed help to achieve ISO9001:2015 accreditation. Matt was extremely knowledgeable and efficient in providing us with all the information we needed and the Quality Management System. Matt dealt with the auditors on site alongside our small team. Matt made what was a daunting task to us at first seem much easier and we would definitely recommend Matt and Emmerson Wills.

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Matt, was a pleasure to deal with from start to finish, his professional approach and thorough understanding of our company from the outset was impeccable. Nothing was too much trouble even with Covid going on, we had many zoom meetings and he fully explained the requirements from us as a company to achieve the Iso 9001 / 2015 standard. Having achieved the standard for Scorpion Ribs Ltd, we can already see the merits of having the standard in place along with the associated benefits. Matt not only delivered the accreditation for us, but continues with on going support and advice to ensure that we maintain the requirements. Matt knows his sector very well and comes with a huge thumbs up from us, no matter what sector you are working in, he will make it his business to tailor the requirements in order to achieve the standard. Matt custom built a system dedicated to us with the option to add further Iso standards with ease further down the line and for that, we congratulate him and his team for a magnificent service.

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Really happy with the work Matt has done updating and streamlining our management systems. It’s only early days but we are seeing some benefits already!

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We are extremely happy with the service provided by Matt. We needed someone to provide us with a new Quality Managment System for achiveing ISO 9001:2015. Matt was very efficient in getting the ball rolling, provided us with all the information we needed and the core structure of the system. Matt attended our site on a few occasions during the implementation period to ensure we all understood the system and what was required. The system itself enables us to meet all the relevant criteria for certification without any unnecessary paperwork or too many additional hours on our part, it truly is a very efficient, simple to follow system. Matt dealt with the auditors at our site for both stage 1 & stage 2 audits requiring minimal input from ourselves and where we have just recently passed stage 2. We throughly recommend Matt and Emmerson Willis and look forward to many years of working together.

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Can’t rate Matt high enough! He has guided us through our ISO certification in an incredibly short period of time. He’s put together an integrated quality management system for our ISO 9001, 14001 and 45001. As well as working behind the scenes and remotely, Matt has been on site for audits at both stage 1 (1 day) and stage 2 (4 days). Matt has integrated well with all my staff and has become a popular member of the team. We look forward to a long working relationship with Matt and EmmersonWills. Thank you so much for all your help.

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Matt was amazing! We had a really tight timescale because we tried to do the RAMs our selves and left it to the last minute. Matt not only designed the RAMs he did them for us and gave us templates to use for the future, he also coached us over zoom so that we could be competent in future RAMs. I think he gave great value for money and supplied a professional service to be proud of.

Matt made the whole process smooth, stress free and after dealing with him have successfully gained work from the Council and School sector.

I would highly recommend Matt and his company to any of my friends and colleagues. Thanks Matt!

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